Software get red-y

Efficient Device Management for our Thermal Mass Flow Meters & Controllers

With the free get red-y software, users now have PC access to all connected Vögtlin measuring and control devices. Beside displaying key information, users can also view and modify various operating parameters. Thanks to intelligent device monitoring, the software is a perfect service and analysis tool, e.g. to check and adjust settings.

Key Features

Device Information

Display all key device information, e.g. reading, temperature, total, valve voltage etc.

Specify a setpoint for flow and pressure controllers

Assign a device name, e.g. name of measuring point ID

Change the device address (Modbus, Profibus)

Visualization of measured data

Adjust the control speed

Operating State Monitoring

The software monitors key operating parameters and indicates irregularities such as:

Sensor and communication errors

Unusual device behavior (instability, contamination, etc.)

Switch Measurement Units & Gas Type

Select the desired units of measurement

For devices that have been calibrated for several different gases (multigas), user can switch to different stored gas data sets

Plug & Play with USB Cable

Digital communication cable USB/RS485 (PDM-U Art. 328-2180) and versatile cable accessories ensure that measurement and control devices can be operated troublefree from the PC.

Logging, Mixing & Calibration Module (optional)

Mix gases with fixed percental proportions

Master/Slave mixing function

Visualize and log all measured data

Export as CSV file for further use in MS Excel or similar program

Check for deviations in the mass flow meters and controllers

Calibration & Adjustment Module (optional / incl. training)

The calibration module can be used to check for deviations in the red-y smart series mass flow meters and controllers.

The supplemental adjustment module permits manual or automatic adjustment.

Offer and sale of adjustment functionality at the sole discretion of the manufacturer. The manufacturer reserves the right to refrain from offering or selling of this feature.

System Requirements

The get red-y 5 software runs under Windows 10 & 11. For required hardware, please refer to the operating manual of the software.

Downloads


	Software get red-y Product Information	Product Datasheets
	red-y smart & industrial series Digital Communication Overview	Product Datasheets
	Software get red-y V5.7.1.3	Software
	Software get red-y Operating Instructions	Operating Instructions
	get red-y USB Dongle Quick Start Guide	Software

Tutorials & FAQs

Connect devices to the PC: What is needed?

Vögtlin offers a wide range of accessories, so that the devices can be operated directly via a PC with very little effort. In detail:

» Cable accessories for the red-y smart series

The free software get red-y offers a wide range of possibilities in context with the digital communication:

Configuration of the serial computer interface
Setting the program language
Scanning and depicting the bus structure
Integrating individual devices into the bus structure
Reading the device-specific hardware and software versions
Displaying the measuring value, the totalizer and the temperature of a device
Setting the set values
Resetting totalizer
Selecting or changing the regulating parameter sets
Setting the PI control parameters and checking performance
Selecting the corresponding calibration data set (multi-calibration)

In addition, the following functions can optionally be unlocked:

Data logger
Mixer

Measuring range too large/small: Can the full scale of the device be adapted on site?

The mass flow meters and controllers of the red-y smart series and red-y industrial series have a very large dynamic range and can be converted to a certain extent on site.

A measuring device can be reprogrammed with the help of our service department by means of the get-red-y software. You will receive a password (valid for one day) for enabling this advanced function. Please contact our service department for more information.

Device parameters: What parameters can be changed on site?

The device parameters will be configured in the factory prior to delivery according to the data provided by you.
The following parameters can be set changed with the help of the get-red-y software:

Selecting the regulating parameter sets slow/medium/fast
Establishing your own control parameters (PID)
Converting the flow unit
Converting to a different reference temperature
Setting a start-up set value and/or a set value delay (soft start)
In the case of the option of a configured display: setting the displayed measured variables
For service purposes, additional parameters can be accessed by means of a (temporally) password

get red-y installation without administrative permissions

The get red-y software stores the various user settings in the “voeRedy.ini” file. When installed in an admin-protected folder such as C:\Programs, the write permissions are not available, resulting in limited functionality.

E.g., “COM-Port” you have to select at the first start of get red-y will not be saved, or your communication configuration in the menu “Settings” etc.

Note: when installing, make sure you select the correct destination folder.

In fact, by installing the program into a non-admin protected folder this inconvenience can be solved in most cases e.g., by installing directly to C:\Get Red-y 5

For more details read in get red-y manual, the section: “Set up workstation and software”:
https://www.voegtlin.com/data/329-3038_en_manualgetredy5.pdf

Is the latest get red-y version installed?

1. Open get red-y
2. Click on the question mark (?)
3. Select info…

4. See the remark in the new window

You will find the latest version on our homepage under the following link:
https://www.voegtlin.com/data/329-3017_ml_getredy.zip

More to release note get red-y software versions:
https://www.voegtlin.com/data/vog-release-notes-get-red-y-software.txt

Where can I find information on the firmware and hardware version of a device?

Open get red-y and after your device has been recognized, select the menu “Overview”.

In the above example the device has FW version 6.1.09 and the hardware board version 6.0.03 (often documented as 6.0.3).

More to release note device firmware versions:

https://www.voegtlin.com/data/vog-release-notes-smart-series-firmware.txt

Error message Software get red-y: Unsupported firmware

In this example, devices delivered with the current firmware v6.1.08 receive the error message: ‘Unsupported firmware’, when they get connected to the software get red-y Version 5.6.

Software get red-y error message: Unsupported firmware found

Reason: red-y smart or Industrial devices have a more recent firmware version (FW) than the one available on your currently installed get red-y software.

Possible consequence: This can in some cases lead to functional problems.

Solution: Updating to latest software get red-y version will fix these issues.

The latest software get red-y V5.x can be found in the download area of www.voegtlin.com.

Direct link: https://www.voegtlin.com/data/329-3017_ml_getredy.zip

How do I update the device firmware?

1. First of all, make sure you have installed the latest get red-y version, see: Is the latest get red-y version installed?
2. Open get red-y and after your device has been recognized, select the menu “Extras” and “Firmware update”.

3. The latest compatible firmware, available for your device version, will be automatically displayed as follows:

Note: Only the latest compatible firmware available for your device version will be listed (in the above example it is version 6.1.11).

To update your instrument with the “New Available Firmware”, simply click on “update”.

Warning: A firmware update/ downgrade only support a 4-wire connection.

The following firmware/manuals become valid for your device version:
History
smart/industrial 3 – (beginning with SN 109999) – No update
smart/industrial 4 – (beginning with SN 110000) – smart_4.4.12.rfw
smart/industrial 5 (4s) – (beginning with SN 150000) – smart_5.4.15.rfw

from November 10, 2021
smart/industrial 6 (beginning with SN 160000) – smart_6.1.12.rfw
Software get red-y – Operating manual get red-y Software

More on release note device firmware versions.

How to downgrade a device firmware?

1. Make sure you use the latest get red-y software version 5.7.0.5 or higher.

2. To downgrade you need to activate the “expert mode” on a Basic Get red-y License*, with a daily password, by contacting directly our Voegtlin Instruments Service and Support at service@voegtlin.com
*Your licence right is shown at the bottom right of your Get red-y window

3. Enter your one day password at :

4. Make sure your device has been recognized, then select the menu:
Extras > Firmware Update

5. Select “Expert Mode”, and in the Firmware list, e.g. select FW version 6.1.09 and click “Update”.

Warning: A firmware update/ downgrade only support a 4-wire connection.

How do I adjust the communication settings (baud rate, parity, stop bits)?

Please keep in mind that the serial settings of your device and the get red-y software (or your PLC) must be set identical to allow communication between them.
Parity and stop bits settings, in addition to the baud rate configuration, are only available for smart6 device from the firmware v6.0.14, and supported by get red-y software from v5.7.0.6.

Settings on your device:
First, change the settings on your device with the help of the Register Tool from get red-y 5 software. For the release of this Register Tool function, you will have to ask a daily password from our service department.

1. Start get red-y and select the question mark (?)

2. Click on “password for one day” and enter the daily password received from the customer service

3. Click on “Password for one day” and enter the daily password you received from us

4. Click on the right mouse button within the device list to open the context menu for a specific device:

5. Select “Register Tool”

6. Within the Register addresses filed select “Baudrate” (=register 0x5200)

7. By selecting the “Read” button the default value “5” will appear.

Note: To change Baud rate, parity and Stop bits, you will have to select a unique value with 3 ditigs with the desired setting from the table below.

8. Now you will have to enter a 3 digits value, and select “Write”

As the changes are not anymore only done on the Baud rate, we will have to use 3 digits that will always operate a change on all three parameters.

The register now has three digits, which control the behaviour as given in the following table:

9. As the default communication settings under the get red-y software are now different from those on your device, the Error message “interface change” appears.

Settings get red-y software (or PLC):

Note: In order to find the device via the get red-y software, the serial settings of the software must match the settings of the device.

10. Open get red-y software

11. Select Settings

12. Set “Stop bits”, “parity”, “baud rate” according to the device settings and confirm with Ok.

Company

Products

Mass Flow for Gases

VA-Flowmeters & Valves

Support

Efficient Device Management for our Thermal Mass Flow Meters & Controllers

Key Features

Downloads

Tutorials & FAQs