PRECISION GAS FLOW METERS & GAS FLOW CONTROLLERS

Frequently Asked Questions

Frequently Asked Questions (FAQs)

What process information is required for the design of the measuring device?

We require the following information in order to provide you with an optimal solution: gas type, desired measuring range, temperature, inlet pressure and outlet pressure. It is wise to submit the range under which these variable change as well.

Important note: New software version get red-y released September 20, 2023

In addition to numerous improvements, this version contains a firmware update feature for devices of the red-y smart & industrial series to the current firmware version*.

More information about the Software, Firmware-Update, Release Note and additional FAQs

Download current get red-y software

*Only for devices from SN 160000 and higher