Frequently Asked Questions

Frequently Asked Questions (FAQs)

What conditions (pressure and temperature) are the devices designed for?

Gases can be compressed. Consequently, pressure and temperature (and the kind of gas) have a direct impact on the display of the flow meter. We therefore calibrate the unit for the specific customer conditions that have been provided at the time of the order. Please note that 1 bar deviation from these values can already mean an error of 40%.
If the temperature and pressure varies a lot we recommend you us a digital red-y compact flowmeter unit which automatically compensates for changes in pressure and temperature.

Important note: New software release get red-y (from V and higher) available

In addition to numerous improvements, this version contains a firmware update feature for devices of the red-y smart & industrial series to the current firmware version 6.1.12*.

More information about the Software, Firmware-Update, Release Note and additional FAQs

Download current get red-y software

*Only for devices from SN 160000 and higher