Frequently Asked Questions (FAQs)
How can the devices be cleaned?
Depending on the type of contamination, the devices can be cleaned on site. You can find more information on this topic in the operating instructions.
Depending on the type of contamination, the devices can be cleaned on site. You can find more information on this topic in the operating instructions.
Important note: New software version get red-y released September 20, 2023
In addition to numerous improvements, this version contains a firmware update feature for devices of the red-y smart & industrial series to the current firmware version*.
More information about the Software, Firmware-Update, Release Note and additional FAQs
Download current get red-y software
*Only for devices from SN 160000 and higher