PRECISION GAS FLOW METERS & GAS FLOW CONTROLLERS

Frequently Asked Questions

Frequently Asked Questions (FAQs)

Does the installation position need to be considered?

On principle, the devices can be installed in every mounting position. However we always recommend to inform us in advanced when you purchase the unit. Position can depending on the gas and the pressure cause some shift in the zero.

Important note: New software version get red-y released September 20, 2023

In addition to numerous improvements, this version contains a firmware update feature for devices of the red-y smart & industrial series to the current firmware version*.

More information about the Software, Firmware-Update, Release Note and additional FAQs

Download current get red-y software

*Only for devices from SN 160000 and higher