Frequently Asked Questions (FAQs)
The measuring range is too large/too small. Can the final value of the device be adapted on site?
The mass flow meters and controllers of the red-y smart series and red-y industrial series have a very large dynamic range and can be converted to a certain extent on site. A measuring device can be reprogrammed with the help of our service department by means of the get-red-y software. You will receive a password (valid for one day) for enabling this advanced function. Please contact our service department for more information.
The mass flow meters and controllers of the red-y smart series and red-y industrial series have a very large dynamic range and can be converted to a certain extent on site. A measuring device can be reprogrammed with the help of our service department by means of the get-red-y software. You will receive a password (valid for one day) for enabling this advanced function. Please contact our service department for more information.
Important note: New software version get red-y released September 20, 2023
In addition to numerous improvements, this version contains a firmware update feature for devices of the red-y smart & industrial series to the current firmware version*.
More information about the Software, Firmware-Update, Release Note and additional FAQs
Download current get red-y software
*Only for devices from SN 160000 and higher
