In this example, devices delivered with the current firmware v6.1.08 receive the error message «Unsupported firmware», when they get connected to the software get red-y Version 5.6.
Reason: Devices of the red-y smart or industrial series have a more recent firmware version (FW) than the one available on your currently installed get red-y software.
Possible consequence: This can in some cases lead to functional problems.
Solution: Updating to latest software get red-y version will fix these issues. The latest software get red-y V5.x can be found in the download area of www.voegtlin.com.
Download and install current software get red-y:
https://www.voegtlin.com/data/329-3017_ml_getredy.zip
